If you have any further questions about our iGO Navigation solutions, feel free to contact us so you can get back on the road again. 

Have you read our FAQ? Possibly the answer for your question is already there. Check out.

By providing information about your device in the following fields, you can help us handle your issue faster and more efficiently.

For us to be able to better identify your device, please provide us with your unique software ID (SWID).

You can find your SWID by following this path in the iGO Navigation app: Main Menu - About - SWID

You can type it in here, or alternately make a screenshot and attach it under the Attachment section.


In the event that you have a question concerning something other than the iGO Navigation app, we would kindly ask that you contact us on the Naviextras Support tab. Thank you!

Max. 2MB


Support for Naviextras user is available

Click here for the support

what now?

So you’ve already packed your bag, the car is full of gas, and the road is waiting for you.

Download our free trial, purchase the app for more features and countries, and hit the road!